Terms and Conditions

Contract Formation

The purchase agreement is concluded with: Consilio Concept GmbH

By listing products in the online store, we make a binding offer to enter into a contract for those products. The customer may initially place products in the shopping cart without obligation and may correct any entries at any time before submitting the binding order by using the correction options provided and explained during the ordering process.

The contract is concluded when the customer accepts the offer for the products contained in the shopping cart by clicking the order button. Immediately after submitting the order, the customer will receive a confirmation by email.

There is no minimum order value. There is no entitlement to cancel, return, or exchange goods that are free of defects. A cancellation, return, or exchange is only possible following prior express agreement with Consilio Concept GmbH. Statutory and contractually agreed rights relating to defective goods remain unaffected.

Language & Storage

The languages available for entering into the contract are: German, English

The current version of our Terms and Conditions is available at all times in our B2B online store. The Terms and Conditions will not be sent separately to the customer again by email after conclusion of the contract. Where a customer account is available, the customer can view their order information and orders there.

Prices & Payment

4.1 Prices

Unless expressly stated otherwise, prices displayed for business customers are exclusive of the applicable statutory VAT and any applicable shipping, freight, packaging, assembly, or other agreed charges.

4.2 Payment Methods

The following payment methods are generally available in our online store:

• Advance Payment: We will provide the customer with our bank details. Delivery will generally take place after full payment has been received.
• PayPal: Payment through PayPal (Europe) S.à r.l. et Cie, S.C.A. PayPal's applicable terms and conditions also apply.
• Invoice: Due within 7 days after receipt of the invoice and the goods, without deduction. We reserve the right to make payment by invoice subject to a successful credit check.

4.3 Late Payment

In the event of late payment, the statutory provisions apply. In particular, we are entitled to claim statutory default interest, any applicable statutory late-payment lump sum, and any additional demonstrable damages caused by the delay.

Delivery & Shipping

5.1 Shipping Costs

Shipping costs are based on shipping weight (net prices, subject to VAT):

• up to 30 kg: €5.87
• 30 kg to 60 kg: €11.75
• 60 kg to 90 kg: €17.62
• 90 kg to 120 kg: €23.50
• 120 kg to 150 kg: €29.37
• 150 kg to 180 kg: €35.24
• 180 kg to 210 kg: €41.12
• from 210 kg: €50.34 (pallet shipping)

5.2 Transfer of Risk

The risk of accidental loss or accidental deterioration of the goods passes to the customer upon delivery of the goods to the freight forwarder, carrier, or other third party designated to carry out the shipment.

5.3 Shipping Damage

The customer is requested to inspect the goods upon delivery for externally visible shipping damage. Visible damage should be documented immediately with the carrier and recorded with suitable photographs. The customer's statutory inspection and notification obligations pursuant to Section 377 HGB remain unaffected.

Assembly Services

Assembly services are offered exclusively for selected products (beds and sofas) and are generally available within Germany, Belgium, and the Netherlands. Services are provided only upon request and subject to a separate agreement. The customer must ensure the location is accessible and prepared.

Product Variations

Slight variations may occur due to display settings, lighting, natural material characteristics, and production batches. These do not constitute a defect provided they do not materially impair the ordinary use of the goods. This applies in particular to textiles, rugs, furniture fabrics, and natural materials.

Retention of Title

Goods delivered remain our property until all current claims arising from the respective contract and ongoing business relationship have been paid in full. The customer is entitled to resell Reserved Goods in the ordinary course of business, assigning all resulting claims to us as security.

Defects & Warranty

9.1 Inspection Obligations

The inspection and notification obligations pursuant to Section 377 HGB apply. Apparent defects must be reported immediately following inspection.

9.2 Cure

If a valid defect exists, we are entitled to remedy the defect or deliver replacement goods at our discretion. There is no right to rescind the contract in the case of merely insignificant defects.

9.3 Limitation Period

The limitation period for claims relating to defects in newly delivered movable goods is one year from delivery. This does not apply where mandatory law requires a longer period (e.g., fraudulent concealment, Product Liability Act).

Liability

We are liable for damages caused intentionally or through gross negligence, injury to life, body, or health, or under the Product Liability Act. In the event of a slightly negligent breach of an essential contractual obligation, our liability is limited to typical and foreseeable damage. In all other respects, liability for slight negligence is excluded.